Terms & Conditions
I. Insurance
You’re responsible for your own travel insurance, including evacuation coverage. Provide insurance details when booking.
You need to buy travel insurance before going to Vietnam as well as many other countries.
II. Passport & Visa
Ensure you have a valid passport and visa for all countries on your itinerary.
III. Payment
Tour prices are currently in USD, you can pay in other currencies. Exchange rate calculated based on payment conversion date.
Pay a 30% deposit to secure your booking, with the balance due on departure. We accept bank transfers and PayPal or international online payment invoice that we will send to you.
IV. Tour Itineraries
Our itineraries are a guide, not a strict plan. Seasonal changes may affect sights included.
V. Security Deposit
Self-riders pay a $50 USD security deposit. You’re responsible for any bike damage.
VI. Cancellations
You only need to deposit 30% of the trip value, the rest can be paid on the departure date.
Cancel with 72 hours’ notice to avoid full payment.
For day tours, you only need to cancel 24 hours in advance to receive 100% of the deposit.
VII. Safety
We provide helmets and knee and hand protection throughout the trip. Follow your guide’s instructions and ride within your abilities. We may end your tour if safety is compromised.
VIII. Liability
Although we work very professionally and safely, there are risks during the trip.
We are not responsible for unforeseen events that cause injury, loss or inconvenience.
IX. Photography
We may use your photos for promotion. Inform us if you prefer not to be included. By booking, you agree to these terms. Contact us for inquiries at phone number: +84982628882 (Available on WhatsApp, Telegram, Viber) or email: Booking@vietnamtwowheels.com