Exploring the vibrant streets of Vietnam is an exciting adventure. In the age of digital advancement, services like Grab have become a “lifeline” for both locals and tourists. In this guide, we will show you how to use Grab App in Vietnam to help you travel more conveniently on the roads.

Delivery Online Driver Courier with Helmet and Uniform Delivery Online Driver Courier with Helmet and Uniform

I. What does Grab means in Vietnam?

Grab is an advanced and widely used technology system in Vietnam, with the need to help people move and access various services. Initially founded as a ride-hailing service to get you where you want, Grab has now expanded its scope of operations to include: Food delivery and goods delivery.

Grab bike in Vietnam Green shirt rider Ready for fast food delivery with online appli

Users can download the Grab app on your smartphone to book rides, order food and use other services with just a few taps. Grab offers a diverse range of ride-hailing and delivery services, including:

  • Grab Car: Grab’s car-hailing service, allowing users to choose from categories such as – Economy, Premium or SUV to suit their needs and number of passengers.
  • Grab Bike: This is Grab’s motorbike calling service, perfect for short and quick trips in the city, helping you avoid traffic jams and effectively save time.
  • Grab Taxi: Grab’s taxi calling service connects users with local taxi drivers, making booking and using taxi services more convenient than ever.
  • Grab Express: Grab’s fast delivery service, allowing users to send and receive goods within the local area easily and conveniently.

II. Benefits of using grab in Vietnam

Grab’s services all integrate GPS positioning features, helping users easily view the location of the vehicle or order and track travel progress. Grab offers a friendly and easy-to-use interface, helping users easily book and manage services conveniently.

1. Share your trip

To ensure safety on every trip, Grab constantly improves features. The ‘Share my location’ feature is designed with utilities such as:

  • Share location with loved ones: This way, you can share your location with loved ones, helping them easily track and know your travel itinerary.
  • Send SMS to S.O.S emergency phone number: In case of emergency, S.O.S emergency phone number has been set up in the Grab application. You can quickly send SMS to this phone number to notify special situations and receive timely support.
  • Call the police directly from the Grab app: In an emergency, you can contact the police directly through the Grab app to quickly request assistance and handle the situation safely.

2. Convenient payment features

Grab provides convenient payment features, helping users easily pay for fees such as phone scratch cards, electricity bills, water bills and postpaid mobile phones. Through the Grab app, you can make these payments quickly and conveniently.

3. Don’t use cash

Moca e-wallet provides optimal security for your transactions, using the most modern security methods. When connecting your ATM Card and International Debit Card to Moca e-Wallet, you can be completely assured about the safety of your personal information. Grab and Moca e-Wallet use the most advanced fraud detection technology to protect your account, ensuring every transaction is performed securely and reliably.

III. How to use Grab in Vietnam to book a ride

If you are a tourist traveling in Vietnam, you can book Grab to travel around the roads by using Grab in Vietnam according to the instructions below.

  • Step 1: Start by opening the Grab app on your phone, then log in to your account using Google, Facebook or your personal phone number.
  • Step 2: After successfully logging in, select the “Motorbike” icon on the main interface of the application to proceed with booking.
  • Step 3: Next, enter the pick-up point and destination in the blank boxes provided on the screen.
  • Step 4: After entering the information, you will be shown a price list with motorbike and car options. Choose the car you want.
  • Step 5: Next, choose the payment method and enter the promotion code (if any), then press the “Book a car” button to complete the booking process.
  • Step 6: Finally, wait for the driver to arrive at the pick-up point and you can track information about the driver and travel itinerary on the app while waiting. If needed, you can also cancel your trip easily.

Vietnam is the country with the largest number of motorbikes in the world Vietnam is the country with the largest number of motorbikes in the world

4. How to use Grab App in Vietnam to order food

Besides booking a ride, the food ordering feature is also a popular option for many users on the Grab application. Let’s explore details how to use Grab app in Vietnam to order food right below!

  • Step 1: Start by opening the Grab application on your mobile phone and selecting the “Food” service on the main interface of the application.
  • Step 2: Enter your delivery address in the search box to determine your delivery location.
  • Step 3: Search and choose food and drinks from the list of available restaurants. You can also use the search feature to quickly find the food you want.
  • Step 4: After choosing the items, add them to the cart and check again before ordering. Make sure you choose the correct quantity and dish you want.
  • Step 5: Choose payment method and enter promotional code if available. Make sure you’ve selected the appropriate payment method and enter a promotional code if applicable.
  • Step 6: Confirm the order and wait for the driver to deliver to your address. You will receive notifications when your order is being delivered and you can also track the delivery on the Grab app.

Vietnam Easy Riders has shown you how to use Grab app in Vietnam in detail and completely. If you feel this article is useful, don’t hesitate to share it so that many others can know!